Christmas Grotto FAQ

How much are tickets?

Children's tickets are £15 each and will receive a gift from Santa, accompanying adults are £3 each.

Do babies need a ticket?

Yes, if you would like your baby to receive a present from Santa Claus, or are the only child entering the Grotto with accompanying adults.

No, if your baby is joining other children entering the Grotto, and you do not mind the baby not receiving a present, then they do not need a ticket.

Can I amend my booking?

Unfortunately, once your booking is made, we are unable to make any changes to the time and date.

Can I get a refund?

Unfortunately not, Once you have booked then we will not be able to refund any money for grotto tickets.

How can I cancel my booking?

Please call the garden centre to cancel your booking, please check our refund policy to see if you eligible for a refund.

A member of the group cannot make the booking, can I bring someone in their place?

Yes, as long as you do not bring more guests than the maximum allowance for each booking.

Brookside Garden Centre
Find Us

Brookside Garden Centre
Seven Mile Lane
East Peckham
Tonbridge, TN12 5JG

Opening Hours
Mon - Fri
8:30 - 17:30
9:00 - 17:30
10:00 - 16:00
Contact Us

Have a question? Call or email us:

01622 871 250