How much are tickets?
Children's tickets are £15 each and will receive a gift from Santa, accompanying adults are £3 each.
Do babies need a ticket?
Yes, if you would like your baby to receive a present from Santa Claus, or are the only child entering the Grotto with accompanying adults.
No, if your baby is joining other children entering the Grotto, and you do not mind the baby not receiving a present, then they do not need a ticket.
Can I amend my booking?
Unfortunately, once your booking is made, we are unable to make any changes to the time and date.
Can I get a refund?
Please read our terms and conditions concerning our refund policy.
How can I cancel my booking?
Please call the garden centre to cancel your booking, please check our refund policy to see if you eligible for a refund.
A member of the group cannot make the booking, can I bring someone in their place?
Yes, as long as you do not bring more guests than the maximum allowance for each booking.