Unfortunately the Grotto is ticket entry only and customers arriving on the day without a ticket will be turned away.
Please note, there may also be a 20-40 minute wait for ticket holders on the day.
To complete your booking before checkout, Santa's Elves need you to add the names and ages of all the children visiting Santa in his Grotto, and the names of the adults who will be accompanying them. Santa requires a minimum of one adult and one child for each booking. As part of our continued support to good causes, this year we will be supporting local charities and good causes.
Please take care when selecting your booking date, time, and guests, as it is your responsibility to check your tickets. Mistakes cannot be rectified and once booked tickets are non-transferable.