Unfortunately the Grotto is ticket entry only and customers arriving on the day without a ticket will be turned away.
Please note, there may also be a 20-40 minute wait for ticket holders on the day.
Impressed with all the Children on his good list who visit Brookside Garden Centre, Santa has a number of time slots available this year at his award winning Christmas Grotto.
Each time slot has space for up to five children and four adults to visit Santa all together - he has plenty of seats for all the children, parents and grand parents to fit into his Grotto.
Due to the demand to see Santa, his Elves are only able to let each customer book one visit at a time online. When a time slot is added to your basket, you have 20 minutes to checkout before another lucky family have the chance to book it.
Please take care when selecting your booking date, time, and guests, as it is your responsibility to check your tickets. Mistakes cannot be rectified and once booked tickets are non-transferable.